CONSUMER RESOURCES
           
Kelley Blue Book - Find out the private party value and the trade in value of any vehicle, new or used.
          
CarFax - Protect yourself against buying used cars with costly hidden problems. CARFAX searches its nationwide database and provides a detailed vehicle history report. Requires the Vehicle Identification Number (VIN).
           
BBB Air Force Line

Chamber of Commerce

Federal Citizen Information Center, Consumer Action webpage - Online Consumer Action Handbook; may also order hard-copy. This everyday guide to being a smart shopper is full of helpful tips about buying a car or home, preventing identity theft, understanding credit, resolving after a purchase, and much more. You'll find information about filing for bankruptcy, finding a lawyer, and planning a funeral, along with many other useful topics.  Use the Resource Directory to contact a specific company or your local consumer protection office or Better Business Bureau. Site provides a Sample Letter to file a complaint; also information on dispute resolution, small claims court, and bankruptcy.

Federal Citizen Information Center, Consumer Action webpage for military-website provides same information and resources as above, but adds information specific for military members and families.

Consumer Product Safety Commission

Consumer Product Safety Commission, Recalls

Federal Trade Commission, Consumer Protection - This section of the FTC website offers practical information on a variety of consumer topics.  The information can help you shop wisely, avoid rip-offs, and exercise your consumer rights. Education is the first line of defense against fraud and deception - make well-informed decisions before you spend your money.

Military Sentinel - Military Sentinel is a project of the Federal Trade Commission and the Department of Defense to identify and target consumer protection issues that affect members of the United States Armed Forces and their families.  Military Sentinel also provides a gateway to consumer education materials covering a wide range of consumer protection issues, from auto leasing, to identity theft, to work-at-home scams.  Military Sentinel allows members of the United States Armed Forces to enter consumer complaints directly into a database that is immediately accessible by over 500 law enforcement organizations.

Office of the Assistant Secretary of Defense, Reserve Affairs

Small Business Administration - website for National Guard and Reserve members