KEY SPOUSES  
     
 

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The KEY SPOUSE Program is a formal unit program that offers informal peer-to-peer (Wingman) support to families.

ROLES AND RESPONSIBILITIES—THE TEAM

The KEY SPOUSE Program is a Commander’s program.  The Commander establishes and maintains the program within the unit.  The team is comprised of the Commander, the Commander’s spouse, the First Sergeant, the KEY SPOUSE, and the A&FRC. 

Interested in volunteering as a Key Spouse?

Your spouse’s Commander establishes and maintains the program within the unit and appoints Key Spouses.  Contact the Readiness NCO, TSgt Jems Smith, at the Airman & Family Readiness Center at (910) 394-2538 and he will assist you.

Key Spouse Training Modules

Key Spouses Course Overview

  • Historical Perspective
    • Forerunner:  Navy Ombudsman Program.  AF tested similar programs at five bases (’96-’98).  McConnell AFB was AMC’s test site.  Voluntary implementation was encouraged Air Force-wide as part of AF Family Support Outreach Program (’99).  AMC spouse feedback and assessment of Key Spouse Program resulted in a decision to restructure and rename:  KEY SPOUSE Program (‘06).  Tested training/program at four AMC installations; implemented AMC-wide (06).
  • Becoming a Key Spouse
    • The Key Spouse is connected to the unit.  The Commander appoints the individual, in writing, and refers to the A&FRC for training.  The Key Spouse’s performance directly impacts the quality of life and morale of unit families.  The Commander and First Sergeant rely on the Key Spouse’s judgment, reliability, and positive attitude in accomplishing the goals of the program. 
  • Building the Team-Roles and Responsibilities
    • Commander (CC)
      • The CC establishes and maintains the KEY SPOUSE Program within the unit.  The Key Spouse follows the chain of command, initially contacting the First Sergeant, and then the CC, if the situation warrants.  The Key Spouse can also contact the A&FRC for advice and assistance, when necessary, but should always keep the First Sergeant and CC informed.
    • Commander’s Spouse
      • The CC’s spouse’s role and focus is different from that of a Key Spouse—it is more strategic than tactical. The CC spouse can focus on broader issues as they visit with the Key Spouse, members, and families. 
    • First Sergeant (CCF, Shirt, 1st Sgt)
      • The First Sergeant monitors the KEY SPOUSE Program, keeps the program viable and Is the primary point of contact for Key Spouse
    • Airman and Family Readiness Center (A&FRC)
      • Conducts initial 8 hour training session
      • Information and referral services to the CC, First Sergeant, Key Spouse
      • Assists in coordinating quarterly Key Spouse “Group” Meeting
      • Provides referral support
      • Provides communication updates for dissemination to spouses
  • Resources
    • After a Key Spouse is trained, one of the first steps is tackling the administrative nuts and bolts. 
      • Resource file or binder (agency flyers, community calendars, etc.)
      • Roster of assigned spouses/families
      • Remember, Key Spouses must protect information about Air Force families covered by the Privacy Act. 
  • Responding to the Call
    • Generally, the Key Spouse follows up on the initial welcome letter by making a phone call to the new family within 7-10 days.
  • Serving as a Communication Link
    • The flow of information goes both ways.  Spouse concerns and questions are relayed through the Key Spouse up the chain of communication, while the First Sergeant or Commander disseminates unit news and other information back to the families through the assigned Key Spouse.
  • Supporting Families During Deployments
    • The KEY SPOUSE Program plays an important role in helping spouses prepare for deployment.  Key Spouses may be asked to support pre-deployment briefings and other family pre-separation activities and events.  During deployments, Key Spouses assist by keeping families informed, as directed by the unit.  The Key Spouse receives information from other sources as well (e.g., A&FRC, Services, etc.)
  • Stress
    • Stress has widespread implications that threaten the well-being of all Airmen, military, civilians, and families.  Eliminating all sources of stress may not be realistic; however, increasing awareness of work, life, and social stressors can facilitate implementation of intervention strategies.